Cultural Competency

At Magellan, we work to support culturally competent care -- our goal is to collaborate with providers for member care that recognizes the diverse backgrounds of the individuals and families we serve. Our strategies acknowledge and respect the behavior, ideas, attitudes, values, beliefs and language of an individual or group of people.

Training Requirements & Resources

Below is a link to some of our corporate resources outlining how we incorporate cultural competence into our care and services. On this page you’ll find a comprehensive resource kit, an introduction to our treatment philosophy and information sheets on the topic.

Cultural Competency Resource Kit

Note that providers are required to complete three hours of Cultural Competency Training annually. If all of the following modules of Cultural Competency Training are completed, you will receive three and a half hours of credit.

Serving and Supporting LGBTQI+ Youth in CSoC (Zoom Recording)
The Hispanic/Latino Community in Louisiana (PDF)
Louisiana Native American Indian Tribes (PDF)
Vietnamese in Louisiana (PDF)
Why Cross Cultural Competency? (PDF)

Please note that these training courses are available as online courses for providers; however, providers are allowed to participate in trainings related to Cultural Competency via another entity. If trainings are completed via another entity, proof of completion must be kept on file and submitted upon request.

Do not forget to complete the Provider Attestation Form at the end of each training course.

Providers