New Provider Orientation
This training is mandatory for agency owners, program directors, clinical directors, quality directors, and supervisors.
Certified providers, Direct Care workers, and Licensed Mental Health Professionals (LMHP) are welcome to complete the training as well.
Do not forget to complete the Provider Attestation Form at the end of each training course.
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- 2025 All Provider Calls
- Become a Provider
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- Provider Website
- Member Eligibility
- Network Management Specialists
- CSoC Regional Contacts
- Regional Wraparound Agencies
- Family Support Organization (FSO)
- Provider Handbook
- Making Changes to Your Provider Agreement
- Updating Your Demographics
- DSM-5 & ICD-10
- Requesting Authorization
- Issue Escalation and Resolution
- Member Access to Care
- Claims Processing
- Provider Appeals (Claim Disputes) Process
- Clinical Appeals Process
- Advance Psychiatric Directives
- Emergency Preparedness & Current Events
- Marketing Requirements & Restrictions
- Adverse Incident Reporting
- Complaints and Appeals
- Assessment and Screening
- Forms
- Informational Bulletins
- Fraud, Waste & Abuse
- Provider Newsletter
- Clinical Practice Guidelines
- CSoC Trifold Brochure
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- How to Get Paid Refresher
- Guide to Billing for Youth Mobile Crisis & Community Brief Crisis Support
- LMHP and HCBS Incentive Payments
- Guided Workbook Therapy
- Cultural Competency
- Certification Courses
- Provider Training Requirements
- Agency Required Training Courses
- LMHP Required Training
- Unlicensed Direct Care Staff Required Training
- How to be a Team Member
- All Provider Calls
- Claim Submission – EBP Tracking Codes
- Short-Term Respite Training
- Certified Required Training
- Psychology Intern Required Training
- Psychology Intern Required Training
- New! Opeeka Trainings
- Quality Improvement and Outcomes
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