- Providers
- Training and Events
- Agency Required Training Courses
Agency Required Training Courses
New providers must complete the Magellan online training courses listed below within 30 days after submitting their provider application and prior to serving clients. These training courses are mandatory for agency owners, program directors, clinical directors, quality directors, and supervisors.
- New Provider Orientation Click to visit | Click to watch
- Evidence Based Practices Click to download
- CSoC Patient Safety and Adverse Incidents Click to visit
- HCBS Setting Rule Requirements for Providers & Wraparound Agencies Click to download
- 2025 All Provider Calls
- Become a Provider
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- Provider Website
- Member Eligibility
- Network Management Specialists
- CSoC Regional Contacts
- Regional Wraparound Agencies
- Family Support Organization (FSO)
- Provider Handbook
- Making Changes to Your Provider Agreement
- Updating Your Demographics
- DSM-5 & ICD-10
- Requesting Authorization
- Issue Escalation and Resolution
- Member Access to Care
- Claims Processing
- Provider Appeals (Claim Disputes) Process
- Clinical Appeals Process
- Advance Psychiatric Directives
- Emergency Preparedness & Current Events
- Marketing Requirements & Restrictions
- Adverse Incident Reporting
- Complaints and Appeals
- Assessment and Screening
- Forms
- Informational Bulletins
- Fraud, Waste & Abuse
- Provider Newsletter
- Clinical Practice Guidelines
- CSoC Trifold Brochure
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- How to Get Paid Refresher
- Guide to Billing for Youth Mobile Crisis & Community Brief Crisis Support
- LMHP and HCBS Incentive Payments
- Guided Workbook Therapy
- Cultural Competency
- Certification Courses
- Provider Training Requirements
- Agency Required Training Courses
- LMHP Required Training
- Unlicensed Direct Care Staff Required Training
- How to be a Team Member
- All Provider Calls
- Claim Submission – EBP Tracking Codes
- Short-Term Respite Training
- Certified Required Training
- Psychology Intern Required Training
- Psychology Intern Required Training
- New! Opeeka Trainings
- Quality Improvement and Outcomes
Magellan Websites
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