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All Provider Calls
Regularly Scheduled Provider Calls:
Magellan will conduct Conference Calls every other month for all Magellan CSoC providers. These calls will be topic driven and intended to create a learning platform which fosters a deeper understanding of the many facets of providing services within the Coordinated System of Care.The Conference Calls will now be held every other month from Noon – 1:30 p.m. Please be sure to put these dates on your calendar.
Magellan of Louisiana will host its next All Provider Call on: March 24, 2026
Logistics for All Provider Call
- Date: March 24, 2026
- 12 p.m. – 1:30 p.m.
- Join from PC, Mac, Linux, iOS or Android: https://magellanhealth.zoom.us/j/7788457383
- Or Telephone: Dial: +1 408 638 0968 (US Toll) or +1 646 558 8656 (US Toll), Meeting ID: 778 845 7383
Agenda
- Public Service Announcements/Reminders
- Provider Enrollment and Claims Payment
- Update to Availity
- ProAuth
- Presentations
- Early Childhood Supports and Services (ECSS)
- Wraparound Agency (WAA) Updates and Transition Planning
Please remember to complete the Provider Attestation for All Provider Calls when viewing the call online.
If you would like to suggest a topic for upcoming Provider Calls, you can use one of the following methods:
- Email us at LACSoCProviderQuestions@MagellanHealth.com
- Contact us online by visiting Network Management Specialists
For specific problem resolution, providers are encouraged to contact their assigned Network Management Specialist (NMS) directly, or call 1-800-424-4489 and ask to speak to your NMS.
- 2025 All Provider Calls
- Become a Provider
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- Provider Website
- Member Eligibility
- Network Management Specialists
- CSoC Regional Contacts
- Regional Wraparound Agencies
- Family Support Organization (FSO)
- Provider Handbook
- Making Changes to Your Provider Agreement
- Updating Your Demographics
- DSM-5 & ICD-10
- Requesting Authorization
- Issue Escalation and Resolution
- Member Access to Care
- Claims Processing
- Provider Appeals (Claim Disputes) Process
- Clinical Appeals Process
- Advance Psychiatric Directives
- Emergency Preparedness & Current Events
- Marketing Requirements & Restrictions
- Adverse Incident Reporting
- Complaints and Appeals
- Assessment and Screening
- Forms
- Informational Bulletins
- Fraud, Waste & Abuse
- Provider Newsletter
- Clinical Practice Guidelines
- CSoC Trifold Brochure
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- How to Get Paid Refresher
- Guide to Billing for Youth Mobile Crisis & Community Brief Crisis Support
- LMHP and HCBS Incentive Payments
- Guided Workbook Therapy
- Cultural Competency
- Certification Courses
- Provider Training Requirements
- Agency Required Training Courses
- LMHP Required Training
- Unlicensed Direct Care Staff Required Training
- How to be a Team Member
- All Provider Calls
- Claim Submission – EBP Tracking Codes
- Short-Term Respite Training
- Certified Required Training
- Psychology Intern Required Training
- Psychology Intern Required Training
- New! Opeeka Trainings
- Quality Improvement and Outcomes
Magellan Websites
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